Replacing Otter transcription with Word 365 Online

When I was a reporter, one of the most tedious jobs I had was transcribing my interviews from a handheld cassette recorder. The only way to make the chore a little easier was to use a Radio Shack foot pedal to start and stop the recording. Still, transcribing a 2-hour interview would take at least twice as many hours.

I find that I still have a use for transcribing audio, whether for the interviews I do for the Bull City Commons newsletter or for random podcasts and recordings where I want to keep a specific quote or passage in Evernote.

Thank the Lord for automatic transcription, surely one of the good things that AI has wrought. No more foot pedals!

I was quite happy using Otter.ai, but I maxed out the free tier recently and needed an alternative. I did not want to pay a large subscription fee for an occasional service.

In searching for alternatives I was surprised to discover an automated transcription feature in Microsoft Word 365 online, which I already subscribe to. If you have an Office 365 subscription, then you have access to this really neat feature. (The transcribe feature is for the online version of Word only, not the desktop app. You can dictate into the desktop app, but it cannot transcribe an audio file.)

As the Microsoft support page says:

The transcribe feature converts speech to a text transcript with each speaker individually separated. After your conversation, interview, or meeting, you can revisit parts of the recording by playing back the timestamped audio and edit the transcription to make corrections. You can save the full transcript as a Word document or insert snippets of it into existing documents.

I used Word’s transcription feature recently to transcribe the audio from a Zoom interview with two other people, and also a 90-minute online conference with about six different speakers. The transcription was excellent, certainly on a par with Otter if not a little better. Highly recommended if you need this niche service.